by Mike Cooper - Your Guide to Automotive Shop Success | Mar 30, 2021 | Marketing
How to get 5-star great reviews from your customer for auto repair Shop. We’ve all had that customer you can’t please. As they leave the shop you know what’s about to happen. Then you get a notification about a new review. Your blood pressure rises...
by Mike Cooper - Your Guide to Automotive Shop Success | Feb 6, 2018 | Sales, SI Program
If you own or manage a modern auto repair shop that is looking for continued growth in uncertain times, you need to check out these statistics: http://bit.ly/ShopStatistics Here are a few important highlights you need to know: The average age of the U.S. vehicle fleet...
by Mike Cooper - Your Guide to Automotive Shop Success | Jan 5, 2018 | Sales, SI Program
We want to help you identify the reasons that you are not far enough in the black for your Auto Shop. Your Auto Repair Shop Management System is not providing you with the CLEAR PICTURE! If you are like most experienced Auto Shop owners, there comes a time when you...
by Mike Cooper - Your Guide to Automotive Shop Success | Dec 27, 2017 | Sales, SI Program
We want to help you identify the reasons that you are not far enough in the black for your Auto Shop. Increase Auto Repair Shop Sales by Story Telling Facts with us. If you are like most experienced Auto Shop owners, there comes a time when you want your hard work to...
by Mike Cooper - Your Guide to Automotive Shop Success | Dec 20, 2017 | Sales, SI Program
We want to help you identify the reasons that you are not far enough in the black for your Auto Shop. If you are like most experienced Auto Shop owners, there comes a time when you want your hard work to pay off and you deserve to enjoy some retirement time, or a few...
by Mike Cooper - Your Guide to Automotive Shop Success | Sep 21, 2017 | Marketing, Sales
The One Simple Word Your Profits Hang On: “Maintenance” Show Your Customers the Importance of Maintenance Promote Maintenance as a Strategy to Lower the Total Cost of Vehicle Ownership and Gain Loyalty Keep Your Auto Repair Shop Profitable by Tracking Maintenance...
by Mike Cooper - Your Guide to Automotive Shop Success | Apr 25, 2017 | Management, Sales
If it ain’t broke, don’t fix it. That’s probably a saying you’ve been hanging onto, knowing that the automotive service industry is changing, but unsure what to do about it. Women are flocking to shops that understand them. And these shops are cashing in – literally –...
by Jorge Antico Founder, CEO & Ex-Shop Owner | Dec 2, 2014 | Management
Shifting your business model to include repairs and maintenance will align your business practices with the outcome you need: profitability. But your shop will become profitable not just because you celebrate maintenance—and promote it to customers. Mistakes that will...
by Jorge Antico Founder, CEO & Ex-Shop Owner | Nov 27, 2014 | Management
We know that it’s almost impossible to compete with the shop down the street offering bottom-of-the-barrel prices. We also know how hard it is to build a good reputation when using cheap parts. How to set profit margin in your Automotive Service Shop Pricing. Let’s...
by Jorge Antico Founder, CEO & Ex-Shop Owner | Nov 25, 2014 | Management
Average sale per repair order, gross profit margin (GPM), vehicle count, and customer retention—these are the four critical areas you need to track to be profitable. Building a reputation for success with repairs and condition-based maintenance is also key. But what...
